Privacy Policy
1. Introduction
Pomkatsu LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you purchase or use the Realtor Sheets Bundle ("Product").
2. Information We Collect
Information You Provide
- Contact Information: Email address when you contact us for support
- Purchase Information: Processed by our payment provider (see below)
Information Collected Automatically
- Analytics: Basic website analytics (pages visited, traffic source) to improve our site
- Cookies: We use essential cookies for site functionality
3. Payment Processing
All payments are processed by LemonSqueezy or Etsy. We do not store your credit card information. Payment processors handle your financial data according to their own privacy policies:
4. How We Use Your Information
- To deliver the Product to you
- To respond to support requests
- To process refunds if requested
- To improve our website and products
We do not sell, rent, or share your personal information with third parties for marketing purposes.
5. Google Sheets & Your Data
The templates you download are Google Sheets files. Any data you enter into these templates is stored in your own Google account, not ours. We have no access to the data you enter into your copies of the templates.
Google's handling of your data is governed by Google's Privacy Policy.
6. Data Retention
- Purchase Records: Retained for accounting and tax purposes as required by law
- Support Emails: Retained for 2 years to provide ongoing support
- Analytics Data: Aggregated data retained for up to 2 years
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
To exercise these rights, email pomkatsuapp@gmail.com.
8. California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. To make a request, contact us at the email above.
9. Security
We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
Our Product is not intended for children under 13. We do not knowingly collect information from children under 13.
11. Changes
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
12. Contact
Pomkatsu LLC
Email: pomkatsuapp@gmail.com
Website: pomkatsu.com